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Experienced IT Technician (Akron)
education completed:
high school/GED
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Akron, OH • show contact info •
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Professional Summary
Experienced IT Technician with over 20 years of hands-on experience diagnosing, repairing, and maintaining computer systems. Proven ability to troubleshoot hardware, software, and network issues across multiple Windows platforms. Owner/operator of a computer repair business with strong customer service and problem-solving skills. I’m seeking a remote IT support or help desk role.
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Technical Skills
• Windows OS: XP, Vista, 7, 8/8.1, 10, 11
• Microsoft Office (2010, 365)
• Hardware & Software Installation
• Virus & Malware Removal
• Operating System Installation & Imaging
• Data Backup & Recovery
• Printer Setup & Troubleshooting
• System Diagnostics & Performance Optimization
• Remote & Onsite Technical Support
• Customer Service & Client Support
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Professional Experience
IT Technician – Geeks Onsite (Contract / Side Work)
July 2025 – Present
• Diagnose and repair hardware and software issues for residential clients
• Perform OS installations, virus removal, and system optimization
• Configure printers, networks, and peripheral devices
• Provide onsite and remote technical support
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Owner / IT Technician – Computer Wizards
March 2012 – Present
• Founded and operated a computer repair business
• Diagnosed and resolved hardware/software issues for customers
• Performed data recovery, system rebuilds, and OS installations
• Built strong customer relationships through reliable service
• Managed scheduling, customer communication, and payments
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Customer Service Associate – Speedway
2025 – Present (Part-Time)
• Assisted customers with purchases and transactions
• Handled cash and maintained store operations
• Provided fast and friendly customer service
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Various Roles – Warehouse / General Labor (via Area Temps)
2014 – 2015
• Operated forklifts and handled inventory
• Maintained organization in warehouse environments
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Cleaner – Living Matters LLC
2016 – 2017
• Independently maintained bank facilities
• Managed inventory and ensured building security
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Education
High School Diploma
Lincoln Academy – Houston, TX (2013)
- Principals only. Recruiters, please don't contact this poster.